Our methodology

Software is the heart of technology

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Software is (still) eating the world!

Since Marc Andreessen infamous commentary we have seen a continued growth in software vs. hardware infrastructure buoyed by the need to deliver a full infrastructure stack that integrates compute, virtualisation, storage, networking and security to power any application, at any scale. Moreover agility and simplicity of transitioning to public cloud offers great benefits but requires harmonisation of IT operations to bring frictionless mobility to all applications.

In short, software is the heart of technology and our approach epitomises this with our engagement process.

Meet – Understand – Build Value – Implement – Support

  1. Listen to your challenges

  2. Understand the impact

  3. Evaluate potential technologies

  4. Build value by demonstrating our understanding

  5. Propose a solution designed in tandem with you

  6. Resolve your concerns transparently

  7. Deliver in collaboration at your pace

We believe business is built on relationships and we build trusted, long lasting relationships with our clients. It’s important we ensure you know who we are and feel assured we are a trusted partner to advise on your technology journey. We don’t hide behind an email and we proactively let you know when we uncover challenges.

Head of IT
Ultra Electronics

For our backup and server infrastructure MBA IT provided all the help we needed. They evaluated a wide range of options for us, provided a short list of recommended solutions and worked with us to reach a final decision on vendor selection. The MBA IT team provided great value, negotiated highly competitive pricing and provided the skilled resources to implement the solution.

Operations Coordinator

MBA IT has been a pleasure to work with. They’ve been very helpful and assisted us effectively in times of emergency with an unresponsive network. They saved us time and money with their swift response and knowledge, I can’t be more pleased with how they have helped us.

Financial Director
Fawkes + Reece

The team you have are an asset to MBA, and over the past 6 months, before, during and after our demerger, they have all helped us through this transition process. We have come out the other side, technically, in a far stronger position, and I know we have all the support we would need in MBA for our future development and growth.

IT Manager
Datacentre Dynamics

When we discovered we were being audited by Microsoft we didn’t know where to turn. Luckily we had the SAM experts at MBA to hand who helped us with the auditing and licensing process all the way from assessment to purchase, making sure we had the best solution at the best price.

IT Manager
Systec International

MBA IT also provide us with a consultative approach to software, supporting us with our Microsoft licensing environment to ensure we implement the most applicable solution that will be most valuable long-term to the company. MBA IT understands the quality of service we need and are most efficient in delivering this. I would highly recommend working with them.

Network & Voice Operations Engineer
VTB Capital PLC

“I just wanted to share some words of appreciation for our Account Manager and her team, she has been very helpful. Every year we go through this exercise and every time there are issues and complexities arising mainly due to Vendor process failures, etc. Our Account Manager is always on top of these, thinking ahead and ensuring our requests/orders are not falling through and progress at the best pace possible. This is not the only example of the excellent service MBA provides to VTB Capital – each time we engage MBA we get a consistently quick and accurate response and top quality service, thanks for your support!”

Desktop Support Analyst
Aster Group

I felt it’s necessary to feedback how impressed I’ve been over the past few months with the quality, speed and service of your team. Everyone’s a pleasure to work with, and make everything that we try to achieve, be it big or small, frequent or infrequent, all seem effortless.

IT Manager
Innocent Drinks

The team at MBA are really great to work with. I have always been impressed by their speed of response, their ability to deliver rapidly and the range of advice they provide. This ensures we always make intelligent technology selection decisions and leaves me free to concentrate on the areas where I bring most value to our business.

Head of IT

At Arbuthnot we find MBA IT to be accountable, knowledgeable and very reliable. The company has a sound experience in the banking industry and we find this expertise and specialism extremely valuable. We have been very happy with the overall service – from technical know-how and proficiently through to the competent and friendly account management style.

UK Director for Infrastructure & Operations
IPG Mediabrands

We have worked with MBA IT for over four years and couldn’t be happier with the work carried out to date. Mediabrands deliver great service and we expect the same from our suppliers – this is exactly what we get with MBA. I consider MBA an extension of our IT team as they are responsible for our hardware and software infrastructure as well as backup and disaster recovery. Our Account Manager keeps us regularly ‍update‍d with quotes, orders, tracking and roadmaps making our lives easier, meaning we can concentrate on the core of our IT strategy.

IT Operations Manager

MedicAnimal has been trusting MBA with an increasing number of IT projects in the past two years. In 2016 we assigned MBA to manage our AWS operations, and the service and attention we have received have been excellent. Our account manager demonstrates a genuine interest in our organisational challenges and proposes sound and valuable solutions for us to consider in bringing our IT operations to the next level.

IT Service Desk Manager
Watson Farley and Williams

We’ve worked with the team at MBA for over a decade and they’ve become a trusted partner to our business. Guy and the team are very easy to work with, with a great service ethic and a personal touch through the whole team. Technology-wise they’ve always provided great ideas and input and have been able to help us fill resource and expertise gaps as well as flex with the needs of our business.

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